FINANCES

Financial Information

At Medco HealthCo, we understand that seeking medical care abroad can be a challenging time — both emotionally and financially. To support you throughout your journey, we've outlined our billing, deposit, and payment processes clearly to help you plan ahead with confidence.

Our Financial Specialist Team

Whether you are covered by international insurance, sponsored by an embassy or company, or paying for your own treatment, our Financial Specialist Team is here to assist you.

International Patient Assistants
Your first point of contact before arriving. They will provide appointment details, deposit information, and assist with embassy guarantee letters where needed.
Financial Clearance Center
This team secures any necessary pre-authorizations. For self-paying patients, they will provide a treatment plan-based cost estimate and answer any billing questions.

Initial Deposit for Evaluation

If you are self-paying, an initial deposit will be required before your evaluation. This deposit includes the average cost of physician consultation and necessary diagnostic tests to create your treatment plan.

Please note: This is an estimate. Final charges may vary depending on your individual medical needs.

Patients sponsored by embassies or corporate agreements must provide a valid Letter of Guarantee before any services are rendered. Any services requiring prior authorization from the sponsor will be clarified in advance.

Treatment Cost Estimates

Once your physician has created a treatment plan, our financial team will provide a personalized charge estimate. This estimate is based on the recommended course of treatment and is intended to help you plan. Actual costs may vary slightly depending on the final procedure or care required.

We encourage you to request a cost estimate at any time — before or during your visit.

Payment Policy

If you are insured or sponsored, Medco HealthCo will bill your insurance provider or embassy directly. However, any uncovered services must be paid by you before treatment begins.

Accepted Payment Methods:

Credit Cards (Visa, MasterCard) — subject to 2% processing fee
Cash
Wire Transfer / Bank Transfer — must be paid at least 15 days prior to surgery and subject to 18% processing fee
Online Payment Portal
You may also pay a deposit (20%) securely via our website:

Bank Transfer Details

For international wire transfers, please use the following account details:

Account Name: MEDCO TURİZM VE DANIŞMANLIK LTD. ŞTİ
Bank Name: Garanti Bank
Bank Address: Gazi Osman Paşa, Gazi Mustafa Kemalpaşa Mah, Güven Sk. No:28/A, 59500 Çerkezköy/Tekirdağ
Phone: +90 (282) 735 35 00

Currency	IBAN	SWIFT	Account No
USD	TR45 0006 2000 5230 0009 0926 95	TGBATRISXXX	1586838979
EUR	TR18 0006 2000 5230 0009 0926 96	TGBATRISXXX	1586838979
GBP	TR85 0006 2000 5230 0009 0925 57	TGBATRISXXX	1586838979

Please send a copy of your transfer receipt to your Patient Assistant to ensure timely confirmation before your next appointment.

Refund Policy

If your actual treatment charges are lower than your deposit and you are not planning further care, you may request a refund. Refunds take approximately 2–3 weeks to process after all charges have been posted.

Credit card refunds will be returned to the same card.
Other refunds will be made by wire transfer or cash.

Refunds related to pending insurance authorizations will be processed only after the insurance provider has completed payment (this can take up to 3 months).

Need Help?

If you have questions about payments, deposits, or insurance, please contact our International Patient Assistant or Patient Financial Services for assistance.